Salesforce-Communications-Cloud practice materials Questions Answers

Exam Code:
Salesforce-Communications-Cloud
Exam Name:
Salesforce Communications Cloud Accredited Professional (AP) Exam
Last Update:
Jun 01,2026

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Page: 1 / 16
Total Questions: 77

Questions & Answers PDF

• Question 1

  

  Universal containers want to include Product A every time they sell the bundle B. Users can opt out this product if they want but cannot take a quantity of more than 1 per bundle. How should a consultant configure the product in the system?

  • Configure the cardinality Min as 0, Max 1 and default as 1.
  • Configure the cardinality Min as 1, Max 1 and default as 1
  • Add an Auto Add rule to include product A with bundle B
  • Add a Recommendation rule for Product A when bundle B is added

  Reveal Answer Answer: A Next Question

• Question 2

  

  Universal containers (UC) is a communication service provider using commination cloud. The provisioning system that activates the mobile service can take up to 10 minutes. How should a consultant design the orchestration for Mobile service?

  • Configure an Autotask Orchestration Item to send to platform event, the enterprise Service Bus(ESB) will listen for the platform event and do a callback to the asynchronous Callback URL
  • Configure a callout Orchestration item using the asynchronous system interface to do a callout, and have the enterprise service bus (ESB) to do a callback to the asynchronous call back URL.
  • Configure a Callout Orchestration item using the enhanced system interface
  • Configure a callout orchestration item using the default system interface to do a callout, configure a Push Event and have enterprise service Bus (ESB) do a callback to complete the push Event.

  Reveal Answer Answer: B Next Question

• Question 3

  

  Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are three valid points consultant should raise in this scenario?

  • There is a need to raise a support case two weeks before the data load so that salesforce can monitor the performance
  • Migrating millions of records will cause Order Management to fail during processing due to large volume
  • Migrating millions of records may reduce query performance due to large data volumes
  • This would require migrating all products sold within last 5 years, including those that are no longer sold.
  • Migrating Assets instead of orders would provide more business Value.

  Reveal Answer Answer: B, ,D Next Question

• Question 4

  

  A telecom service provider offers internet, mobile and TV services that can be sold as bundled and independently. Fulfillment consultant designer is designing the orchestration order that contains any combination to consistently improve the customer satisfaction, the consultant need to design a solution that makes the service available to consumers for consumption and support changes for completely fulfilled offers even when other are still being same. what is the recommendation approach for an assets management strategy in this case?

  • Module each offer as top offer, Use the standard assetization in orchestration to assetize the offer that have been ordered
  • Module the offer as a triple play bundle, Use standard assetization in orchestration to assetize the offer that have been ordered
  • Module the offer as a triple play bundle, Use staged assetization in orchestration to assetize the offer that have been ordered
  • Module the offer as a top level offers, Use staged assetization in orchestration to assetize the offer that have been ordered

  Reveal Answer Answer: D Next Question

• Question 5

  

  A Large Tier 1 Telco with 20 million subscribers needs to move all of their customer data form legacy system to communication cloud. The team have discovered it would take a long time to migrate all the data over.which approach should the fulfillment designer recommend as the migration strategy to ensure that all the orders uninterrupted through the salesforce platform during migration?

  • Migrate Data on demand as orders are raised through the salesforce interface and implement a bulk migration strategy
  • Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration for the non-migrated data to the legacy system
  • Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration data when migrations occurs
  • Disable the production system during off peak hours and migrate the data from the old system to the new system. Ensure both new and old system are online during Peak hours.

  Reveal Answer Answer: B Next Question

• Question 6

  

  Universal containers (UC) is implementing communication cloud. One of the KPIs for their digital transformation is to reduce time to market for new product and products changes since it is currently takes three-month end to end to launch new product. Which two actions will help measure product time to market in communication loud?

  • Leverage the EPC functionality to track the product related configuration.
  • Create a Product Time to market app from template in CRM analytics to track the product time to market
  • Create salesforce report on EPC project object to track the product time to market.
  • Create a salesforce Report on the Product object to track the product time to market

  Reveal Answer Answer: C Next Question

• Question 7

  

  A developer has modified the EPC price amount of one mobile device using the product designer from communication cloud. After the price have been changed the developer wants to check the previous EPC price amount to track pricing matrices and get some forecast matrices. How can developer check the previous price amount on the mobile device?

  • Creating a new customer field on price list Entry and populating it with the trigger that was created before changing the price
  • Use the versioning feature and comparing the prices for the version product after having enabled the feature
  • Use EPC project feature checking the changes done for the defaulted project after having enable the feature
  • Use price list history checking the changes done after having enabled the track field history on the Price list entry object

  Reveal Answer Answer: C Next Question

• Question 8

  

  Universal Connect (UC) sells several mobile devices to its customer. UC has several attribute like color, storage and screen size that are common across mobile devices. UC is looking for recommendation around efficiency them using SFI product catalog. How should consultant model the product catalog for UC?

  • Create ‘Mobile Offer Spec Type’ object with common attribute and set the patent object type as ‘Base offer Spec Type’. Then associate mobile device offers with ‘Mobile Offer Spec Type’ Object Type.
  • Create ‘Mobile offer Spec Type’ with base attribute as parent object type and associate mobile device offers with object type and add additional attributes
  • Create ‘base offer Spec Type’ object type with all attribute and associate mobile device offer with this object type
  • Create ‘Mobile Offer Spec Type’ object with common attribute and set the patent object type as ‘Base offer Spec Type’. Then associate mobile device offers with ‘Base Offer Spec Type’ Object Type.

  Reveal Answer Answer: B Next Question

• Question 9

  

  Universal containers (UC) is a communication service provider using commination cloud. UC plans to migrate their B2C customer and their customer services into communication cloud. UC have configured the products in the Enterprise product catalog. Which entities must be migrated and in which sequence to accomplish the migration?

  • User, Contacts, Consumer Account, Billing Account, Service Account, Subscriptions, Assets
  • Users, Consumer Account, Billing Account, Service Account, Contacts, Assets
  • User, Consumer Account, Billing Account, Service Account, Contacts, Assets Line Items, Assets
  • User, Person Account, Billing Account, Service Account, Contacts, Assets.

  Reveal Answer Answer: A Next Question

• Question 10

  

  An agile team is working on backlog grooming. There are two features that are needed by the customer and one of them is needed by the support team. The agile team is currently working on an iteration, Days later a business representative requests that another feature be included in the sameiteration which step should consultant take?

  • Accommodate the feature since otherwise the business representative will escalate that the team is not adaptable to change
  • Accommodate the features as It is a small change and push the development team to work on it since itself organized team should know how to manage last minute requirements.
  • Accommodate the feature since otherwise business representative will not accept the iteration results.
  • Accommodate the feature by putting it into product backlog and work with the product owner to check its ROI relative to other stories in the backlog items then communicate the outcome back to the business representatives.

  Reveal Answer Answer: D Next Question

Page: 1 / 16
Total Questions: 77

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