Pegasystems PEGACPDC25V1 practice materials Questions Answers

Exam Code:
PEGACPDC25V1
Exam Name:
Certified Pega Decisioning Consultant 25 Exam
Last Update:
Jun 01,2026

104 Questions Answers Verified by Experts!


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Total Questions: 104

Questions & Answers PDF

• Question 1

  

  Acme Retail uses Pega Customer Decision Hub™ to present various offers to its customers. The company notices that some high-value customers are not receiving any offers. The marketing team wants to identify these underserved customers.Which tool in Pega Customer Decision Hub can Acme Retail use to identify segments of customers who are not receiving relevant offers?

  • Scenario Planner
  • Application Overview
  • CDH Assistant
  • Value Finder

  Reveal Answer Answer: D Next Question

• Question 2

  

  Which of the following reasons explains why a customer might receive an action that they already accepted?

  • The action suitability conditions are not defined.
  • The volume constraint is not set to exclude previously accepted offers.
  • The suppression rules are not defined to exclude previously accepted actions.
  • The actions are filtered based on eligibility.

  Reveal Answer Answer: B Next Question

• Question 3

  

  U+Bank presents various credit card offers to Its customers on Its website. The bank uses AI to prioritize the offers according to customer behavior. After the introduction of the Gold credit card offer, the offer click-through propensity decreased to 0.42.What does the decrease in the propensity value most likely indicate?

  • Similar customers show interest in the offer.
  • Similar customers ignore the offer.
  • Similar customers do not qualify for the offer.

  Reveal Answer Answer: C Next Question

• Question 4

  

  U+ Bank is promoting a new premium credit card with an 18% APR to its existing customers. Toprotect customer value, the bank wants to avoid offering this card to customers who already hold a credit card with a lower Interest rate (12% APR or below).Which engagement policy condition type should you use to exclude customers with lower-interest cards from receiving the premium offer?

  • Action-level Suitability
  • Applicability
  • Eligibility
  • Suitability

  Reveal Answer Answer: D Next Question

• Question 5

  

  U+ Bank, a retail bank, has purchased Pega Customer Decision Hub. The bank currently uses an external tool to design email content and a third-party email service provider to send emails to its customers.As a decisioning architect, how do you recommend the bank implements this requirement?

  • Create an external email treatment and use Customer Decision Hub to design the email.
  • Create an internal email treatment and import the email content HTML.
  • Create an internal email treatment and use Customer Decision Hub to design the email.

  Reveal Answer Answer: A Next Question

• Question 6

  

  As a decisioning architect, how can you optimize the strategies that are based on Insights that you gain from the AI Insight feature in the Customer Profile Viewer?

  • By integrating social media analytics into the Customer Profile Viewer
  • By understanding how action performance is used and why new actions are required
  • By generating automated marketing campaigns based on customer data

  Reveal Answer Answer: A Next Question

• Question 7

  

  U+ Bank uses the always-on outbound approach to send outbound messages on different channels such as email. SMS, and push notifications. There are a variety of action flow patterns in use to meet various business and channel integrations requirements.Due to technical reasons, the bank wants to temporarily suspend sending outbound messages and Instead write the selected customers and action details to a database table for later ofline processing.What is the most efficient way to meet this requirement?

  • Bypass action flow processing.
  • Set up a secondary schedule.
  • Update the Send shape with Finalization.
  • Add a new Send shape in all the action flows.

  Reveal Answer Answer: A Next Question

• Question 8

  

  A financial institution's NBA team discovers that they need to modify their risk assessment strategyand edit a scorecard used for loan approvals. The team lead reviews the available options in 1:1 Operations Manager to determine the most appropriate approach to implementing these changes.Which approach should the team lead use to implement these strategy and scorecard modifications?

  • Submit an Other request type in the Customer Decision Hub portal
  • Submit a Create new action request in 1:1 Operations Manager
  • Submit an Update existing action request in 1:1 Operations Manager

  Reveal Answer Answer: B Next Question

• Question 9

  

  MyCo, a mobile company, uses Pega Customer Decision Hub™ to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.As a decisioning architect, what do you configure to select the best offer from both groups based on customer behavior?

  • Create an adaptive model rule at the Issue-level.
  • Ensure that the propensity is enabled in Arbitration tab.
  • Create a prioritization decision strategy at the Group-level.

  Reveal Answer Answer: C Next Question

• Question 10

  

  Pega Customer Decision Hub enables organizations to make Next-Best decisions. To which type of a decision is Next-Best-Action applied?

  • Determining if a borrower gets a loan
  • Determining how to optimize inventories
  • Predicting the time of a machine failure
  • Optimizing supply chain management

  Reveal Answer Answer: A Next Question

Page: 1 / 21
Total Questions: 104

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