BCS PC-BA-FBA-20 practice materials Questions Answers

Exam Code:
PC-BA-FBA-20
Exam Name:
BCS Foundation Certificate in Business Analysis V4.0 Exam
Last Update:
Jun 01,2026

40 Questions Answers Verified by Experts!


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BCS PC-BA-FBA-20 Questions for Business Analysis Certification Exam 2026

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Page: 1 / 8
Total Questions: 40

Questions & Answers PDF

• Question 1

  

  When used for business analysis, what does a process model show?

  • A graphical representation of a business process or workflow and its related sub-processes.
  • The cost differences between how a customer currently does something and how they would like to do something.
  • The detailed job description of the work to be performed by an individual.
  • An informal, detailed, description of a software system feature derived from an end user's perspective.

  Reveal Answer Answer: A Next Question

• Question 2

  

  A company is reviewing its critical success factors and key performance indicators So far. it has key performance indicators for the followingThe time to deliver orders for products Consumer satisfaction with products Wastage in product production The qualifications of production employeesWhich area of Kaplan and Norton's balanced business scorecard has NOT been considered?

  • Learning and growth
  • Internal business process
  • Customer
  • Financial

  Reveal Answer Answer: D Next Question

• Question 3

  

  Which of the following statements about the scenario analysis investigation technique is FALSE?

  • Provides a broad view of the business area under investigation.
  • Provides a basis for developing subsequent prototypes.
  • Helps identify tacit knowledge used in business practice.
  • Helps prepare the scripts that will be used to test the delivered solution.

  Reveal Answer Answer: D Next Question

• Question 4

  

  John has been working on a business case for opening up the overseas market to new products He has been asked to document the risks What SHOULD he do to ensure they are appropriately recorded? Select the TWO that apply

  • Create a RAID log
  • Document the source of each risk
  • Identify an owner for each risk
  • Provide justification or each countermeasure identified
  • Impact assessment of each countermeasure identified

  Reveal Answer Answer: A,C Next Question

• Question 5

  

  Which technique uses an iterative approach to uncover innovative options?

  • Design thinking.
  • Fishbone diagram.
  • Rich pictures.
  • Mind maps.

  Reveal Answer Answer: A Next Question

• Question 6

  

  Which of the following statements is FALSE in relation to the hierarchy of requirements?

  • The requirements hierarchy enables detailed requirements to be linked to the business need.
  • The requirements hierarchy shows the order in which requirements should be developed.
  • Requirements are driven by the organisation's values, strategy and objectives.
  • The requirements hierarchy links different requirements to each other.

  Reveal Answer Answer: B Next Question

• Question 7

  

  Which framework can be used to build an enterprise view of processes?

  • Class model.
  • Swimlane diagram.
  • Value chain analysis.
  • Porter's five forces model.

  Reveal Answer Answer: C Next Question

• Question 8

  

  A report has been created into improving the scheduling of physio appointments at a major hospital An extract reads'The scheduling team have a strong set of skills that will not need to be updated However, the team should be split into two. one dealing with inpatients and one with outpatients The introduction of a new telephony software and an online booking system will also require changes to the process'How might these changes be BEST presented to communicate with the scheduling team'?

  • Business Process Model
  • Business Activity Model
  • POPIT
  • Prototype

  Reveal Answer Answer: D Next Question

• Question 9

  

  Which variant of the business analyst role needs to thinkinnovatively, embrace the pace of change and seek ways to exploit emerging technologies?

  • Enterprise business analyst.
  • Digital business analyst.
  • Project business analyst.
  • Test business analyst.

  Reveal Answer Answer: B Next Question

• Question 10

  

  A business analyst needs to elicit, analyse and define requirements carefully in order to provide a firm basis for developing business and software solutions.What SHOULD system performance be categorised as?

  • Functional requirement.
  • General requirement.
  • Non-functional requirement.
  • Technical requirement.

  Reveal Answer Answer: C Next Question

Page: 1 / 8
Total Questions: 40

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