PEOPLECERT ITIL-4-Practitioner-Deployment-Management practice materials Questions Answers

Exam Code:
ITIL-4-Practitioner-Deployment-Management
Exam Name:
PeopleCert ITIL 4 Practitioner: Deployment Management Exam
Last Update:
Jun 01,2026

20 Questions Answers Verified by Experts!


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Page: 1 / 4
Total Questions: 20

Questions & Answers PDF

• Question 1

  

  [Measure and Improve Deployment Management]Which capability criterion should be used to assess if the organization is succeeding in increasing the capability level of its deployment management practice by maintaining an effective deployment approach?

  • New and changed services and service components are successfully deployed
  • Deployments are supported by relevant competences
  • Deployments include required technologies and information flows
  • Deployment rules are integrated with policies and rules for changes and releases

  Reveal Answer Answer: A Next Question

• Question 2

  

  [Measure and Improve Deployment Management]An organization has an objective to create and use deployment approaches that would fit the needs of the organization and the context. How should the organization assess if this objective is achieved?

  • By looking at the deployment backlog throughput
  • By asking stakeholders about their satisfaction with deployment lead times
  • By measuring percentage of deployments which did not follow the agreed policies and models
  • By analyzing the adherence to deployment schedules

  Reveal Answer Answer: B Next Question

• Question 3

  

  [Engage with Stakeholders and Suppliers]How will suppliers support the development of an organization’s deployment management practice?

  • Advise on the selection of tools that can be used across the organization’s value streams
  • Define the practice success factors for deployment management
  • Create deployment models based on those of other organizations
  • Develop value streams for the organization utilizing deployment management where appropriate

  Reveal Answer Answer: A Next Question

• Question 4

  

  [Use Tools and Techniques for Deployment]An organization is facing errors and delays when deploying software. An investigation has shown that these are often caused by the need for unplanned manual configuration of the target environments. What is the BEST recommendation for the organization to improve the success rate of deployments?

  • Leverage Infrastructure as Code
  • Use incremental deployments
  • Integrate build, test, and deployment activities
  • Automate the CI/CD pipeline

  Reveal Answer Answer: A Next Question

• Question 5

  

  [Understand the Key Concepts of Deployment Management]Which is a key feature of continuous deployment which is not found in other CI/CD stages?

  • It automatically tests software code
  • It enables users to benefit immediately from changes
  • It predominantly uses staging environments
  • It allows individual decisions about software releases

  Reveal Answer Answer: B Next Question

• Question 6

  

  [Apply Deployment Management Processes]An organization is deploying new software and new servers to support a service that will be launched soon. Which TWO of these activities should the organization conduct as part of the 'verification of the service components' activity of the 'deployment lifecycle management' process?Checking that the correct models of server have been supplied Testing the software for defectsCreating a schedule for installing the new servers Installing the new software to the newly installed servers

  • 1 and 2
  • 2 and 3
  • 3 and 4
  • 1 and 4

  Reveal Answer Answer: A Next Question

• Question 7

  

  [Apply Deployment Management Processes]What should the organization keep in mind when planning improvements to deployment models?

  • The impact of deployed software should not be considered when designing these models
  • User resistance to updates is not a relevant factor to consider when designing deployment models
  • The same deployment approach should be used for deployments of similar size
  • Deployment model updates should consider inefficient processes

  Reveal Answer Answer: D Next Question

• Question 8

  

  [Engage with Stakeholders and Suppliers]Which is NOT an example of how an organization should work with suppliers to improve itsdeployment management practice?

  • Considering dependencies on third parties when analyzing service value streams which include deployment management
  • Carefully selecting suppliers of software tools for CI/CD pipeline
  • Involving third parties in review and planning of the value streams that include deployment management
  • Developing and enforcing detailed and rigorous procedures for every interaction between suppliers and the organization

  Reveal Answer Answer: D Next Question

• Question 9

  

  [Use Tools and Techniques for Deployment]Which automation tools should be used to transport and install configuration items into a test environment?

  • Deployment tools
  • Environment configuration and management tools
  • Work planning and prioritization tools
  • Service configuration management tools

  Reveal Answer Answer: A Next Question

• Question 10

  

  [Apply Deployment Management Processes]What should be done if a newly developed deployment model cannot be tested for technical reasons?

  • Only use the new model after a way to test it has been found
  • Carry out test deployments to see if the model works correctly
  • Closely monitor the first few uses of the new model
  • Automate the activities of the new model before it is used

  Reveal Answer Answer: C Next Question

Page: 1 / 4
Total Questions: 20

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