ISTQB CTAL-TM practice materials Questions Answers

Exam Code:
CTAL-TM
Exam Name:
Certified Tester Advanced Level Test Management Exam
Last Update:
Jun 01,2026

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ISTQB CTAL-TM Questions for ISTQB Test Manager Certification Exam 2026

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Questions & Answers PDF

• Question 1

  

  You are planning the testing for an emergency product update required to correct a serious security issue and to improve system maintainability of a key product in your company's catalogue. It has been estimated that the historical cost to the company for the security issue in this system has been$375,000.In the last year a total of 10 reported "live' incidents were reported, resulting in a total external failure cost of S110.000 to correct.The cost of prevention for this project has been estimated as $78,500 and from the development you have learned that the average cost of detection was $1,250 and the average cost of internal failure was $7,450Which one of the following statements about cost of quality is TRUE? SELECT ONE OPTION

  • The historical costs of this system will be recovered in 2 years.
  • Each defect not found by testing will cost $1250.
  • Total cost of quality for this application will be $197,200.
  • Each defect found during testing offers a saving of $1300.

  Reveal Answer Answer: C Next Question

• Question 2

  

  Your Project Manager has challenged you to come up with a process improvement strategy using the IDEAL model.Which step within the process defines the success criteria? [2]

  • Entrance
  • Analysis
  • Diagnosing
  • Initiation

  Reveal Answer Answer: C Next Question

• Question 3

  

  You are the Test Manager for a critical system and are using a risk-based approach for this project. Which of the following would most clearly convey the current status to project stakeholders? [3]

  • A scatter chart showing test execution status
  • A Pareto graph showing requirements coverage
  • A pie chart showing residual risk
  • A bar graph showing defect density

  Reveal Answer Answer: C Next Question

• Question 4

  

  Test results are reported as "Requirements tested, passed, and failed". What test strategy are you using? [1]

  • Model-based
  • Exploratory
  • Analytical
  • Reactive

  Reveal Answer Answer: C Next Question

• Question 5

  

  Which work experience is likely to develop the necessary skills to effectively test a software system? [3]

  • Being a member of the production group that supported the previous release of the system
  • Being the developer of testing tools used for automation
  • Being the current Project Manager for the system
  • Being a former Test Manager

  Reveal Answer Answer: B Next Question

• Question 6

  

  When closing out a defect report, which of the following developer commentaries is most likely to motivate a tester? [1]

  • Rejected - system is functioning as designed
  • Fixed - minor usability issue, wasn't worth the time to fix it
  • Fixed - error in build caused compatibility issues
  • Rejected - would take too long to fix

  Reveal Answer Answer: C Next Question

• Question 7

  

  You are Test Manager working on a project which is improving the user interface for its call centre staff handling customer enquiries. The project has completed UAT for the first iteration; however alarge number of defects were raised by call centre staff seconded to help with the User Acceptance testing.The defects described the user interface as not being intuitive enough with a poor 'help' facility. A user representative spent a week working with developers and system testers to explain the issues, which were subsequently agreed to have resulted from poorly specified usability requirements.The requirements were defined separately for each iteration and have been formally reviewed by business analysts, developers and the IT director.The user representative was also able to answer a number of other questions that the system test team had regarding call centre workflows, which improved their domain knowledge.You have been asked to conduct a project retrospective and recommend improvements for the next iteration which introduces further user interface changes. Which of the following would be the MOST effective improvement for the next iteration?

  • System test analysts to attend external training on usability testing techniques.
  • System test cases to incorporate usability testing and be reviewed by a call centre user representative.
  • Call centre representatives to participate in reviews of the user interface requirements.
  • A call centre user representative to be seconded to the system test team to help improve test design.

  Reveal Answer Answer: B Next Question

• Question 8

  

  You are the Test Manager on a new project. The schedule is aggressive and will require the team to work at peak efficiency. The requirements are not well defined yet, butit is clear that the project will be using new technologies. To help the developers meet the development schedule, an offshore group will be added to the developmentteam.At this time there is not enough budget to add more testing resources. The project stakeholders are very concerned about the quality of the delivered product and will bewatching the project closely, particularly during the testing cycles. The exit criteria from the system test level require no open high priority/severity defects, 100% pass ratefor all test cases covering risks that are classified as "high" or "very high", 95% pass rate for all "medium" risks and 75% pass rate for all "low" and "very low" risks.Given this information, which of the activities of the standard test process are the most critical for the Test Manager to perform? [3]

  • Requirements reviews
  • Test execution
  • Test monitoring and control
  • Project management, particularly regarding scheduling and budgeting

  Reveal Answer Answer: C Next Question

• Question 9

  

  Your company is installing a third-party enterprise-wide business software package. This is the first time the company has done anything like this.Which technique would be the best one to use to estimate the testing effort? [3]

  • Estimated developer effort and lines of code
  • Industry averages
  • Review of the installation guide
  • Past experience with in-house projects

  Reveal Answer Answer: B Next Question

• Question 10

  

  Which one of the following will allow phase containment to be assessed within a testing project? SELECT ONE OPTION

  • Using the phases of defect introduction and detection data for all phases of the project.
  • Using the phases of defect introduction, detection and removal data on a phase by phase basis.
  • Using defect introduction and removal data for the project as a whole.
  • Using defect removal data for the testing phases of the project.

  Reveal Answer Answer: A Next Question

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