Salesforce CPUX-F practice materials Questions Answers

Exam Code:
CPUX-F
Exam Name:
UXQB Certified Professional for Usability and User Experience – Foundation Level Exam
Last Update:
Jun 01,2026

43 Questions Answers Verified by Experts!


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UXQB Certified Professional for Usability and User Experience – Foundation Level Exam CPUX-F practice questions with explanations

 

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Page: 1 / 9
Total Questions: 43

Questions & Answers PDF

• Question 1

  

  VisitDenmark is planning an app that lets visitors search for attractions, events and restaurants in Denmark.Which two of the following remarks from an interviewer during an interview about the new app adhere to the master-apprentice principle?

  • Interviewee: 'Sometimes the opening hours listed for attractions are not up to date' Interviewer: 'We'll talk about that in a moment. First, I want to hear more about the types of attractions that interest you'
  • Interviewee: 'It would be nice if the app could show me videos from past music festivals' Interviewer: !iReally? What do you expect from a music festival?'
  • Interviewee: 'I like restaurant reviews but I always read them carefully to find out if they're fake.' Interviewer: 'Can you explain what you mean by ;fake'?'
  • Interviewee: 'I am quite interested in design, so I would like to have an overview of museums and shops that show contemporary design' Interviewer: 'Can you give me an example of a museum and a shop that you enjoyed?'
  • Interviewee: 'Sometimes the French text is a bit silly. It's clearly written by someone..:1 Interviewer interrupts: 'Should there be more pictures?'
  • Interviewee: 'I usually prefer quiet restaurants because they allow me to understand what people in my party are saying' Interviewer: ::Yes. I agree with that. Let me make a note of it. I love restaurants like i;Roligheden' ('Silence') in Copenhagen, which is very quiet indeed'

  Reveal Answer Answer: C, D Next Question

• Question 2

  

  Which one of the following best describes the purpose of personas?

  • Personas are used to gather contextual information relating to user needs without interfering with users' work
  • Personas are used to recruit usability test participants
  • Stakeholders use personas to communicate important information about market requirements and organisational requirements to user experience professionals
  • Personas are required to generate as-is scenarios, user needs and use scenarios
  • Personas are an efficient way of communicating important information about users gathered during observation and interviews to interested stakeholders
  • A persona is a description of a fictitious but realistic user and what they intend to do when using an interactive system

  Reveal Answer Answer: F Next Question

• Question 3

  

  Which one of the following usability findings, on a website that sells train tickets, indicates a problem with satisfaction?

  • Users spontaneously said that they considered the animated ads that appear in the right-hand side of most pages annoying
  • Users liked the modern look of the website
  • When asked to purchase tickets to Worcester, about 25% of the users gave up because they were unable to spell Worcester correctly and the search for station names was not error tolerant
  • All users were able to purchase return tickets from Oxford to London very quickly
  • Users with limited vision spent a lot of time reading the tiny fonts used on the website
  • Only 2 out of 12 users were able to figure out how to obtain a refund for a ticket that they had purchased previously

  Reveal Answer Answer: A Next Question

• Question 4

  

  Which two of the following statements best describe why it's important to distinguish between tasks and subtasks?

  • Tasks are for primary users; subtasks are for secondary and indirect users
  • According to the master-apprentice model: tasks are for the master; subtasks are for the apprentice
  • Tasks can be used to create usability test tasks: subtasks should be avoided as the basis for usability test tasks, because they have no inherent value in isolation
  • Tasks are the main basis for use scenarios, whereas subtasks are the main basis for task models
  • Tasks are used to derive user needs. Both tasks and subtasks are used to derive user requirements
  • When defining the navigation structure, it's important to focus on tasks. Subtasks are less important than tasks

  Reveal Answer Answer: C, D Next Question

• Question 5

  

  The purpose of__________ is to serve as a helpful intermediate step in the transformation of the context of use information into comprehensive__________.1. user needs2. user requirements

  Reveal Answer Answer: userneedsuserrequirements Next Question

• Question 6

  

  11. Your colleague, Debbie, is planning interviews with users of a restaurant review website. Debbie shows you the interview questions she has written so far and asks you to comment on them.Which two of Debbie's interview questions are leading?

  • 'Do you like the amazing colours on the website?'
  • 'What do you think of the instructions on the website?'
  • 'Yesterday I interviewed a user who had a great idea. He suggested that reviewers should enter a code printed on their bill before they were allowed to enter a review; this would ensure that only people who had actually visited the restaurant submitted reviews. What do you think of this idea?'
  • 'Have you ever visited London? If so, please tell me about some of your favourite places in London and some of the restaurants you have visited'
  • 'Have you ever used a restaurant review website before?'
  • ''Do you have any suggestions for how this website should be financed?'

  Reveal Answer Answer: A, C Next Question

• Question 7

  

  Which two of the following statements about user needs and user requirements are correct?

  • User needs is another name for user requirements; the two are essentially the same
  • User requirements serve as a helpful intermediate step in the transformation of the context of use information into user needs
  • User needs serve as a helpful intermediate step in the transformation of the context of use information into user requirements
  • User requirements are derived from user needs
  • User needs are derived from user requirements
  • User needs and user requirements have no relationship with each other

  Reveal Answer Answer: C, D Next Question

• Question 8

  

  The first activity in a usability test is to write the______. This describes the purpose of the usability test andProvides________and time estimates.

  Reveal Answer Answer: UsabilitytestplanCost Next Question

• Question 9

  

  What is a contextual interview?

  • A contextual interview takes place at any other location than the location where the user's interaction with the interactive system usually takes place, for example in a neutral environment, not their home or in a shop.
  • An contextual interview takes place in a neutral environment, for example in a meeting room.
  • A contextual interview takes place at the location where the user's interaction with the interactive system usually takes place, for example the user's workplace, their home or in a shop
  • Establishes focus groups

  Reveal Answer Answer: C Next Question

• Question 10

  

  Which one of the terms below best describes the following statement?80% of 25 users who have used the car rental website at least twice before must be able to rent a car at Frankfurt Airport (Germany) for two days starting tomorrow at 09.00. Users must complete the task in under 5 minutes.

  • Low-fidelity prototype requirement
  • Use scenario
  • Test task
  • User need
  • Quantitative user requirement
  • Qualitative user requirement

  Reveal Answer Answer: E Next Question

Page: 1 / 9
Total Questions: 43

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