ServiceNow CIS-SAM practice materials Questions Answers

Exam Code:
CIS-SAM
Exam Name:
ServiceNow Certified Implementation Specialist – Software Asset Management Professional Exam
Last Update:
Jun 01,2026

141 Questions Answers Verified by Experts!


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ServiceNow CIS-SAM Questions for Software Asset Management Certification Exam 2026

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Page: 1 / 29
Total Questions: 141

Questions & Answers PDF

• Question 1

  

  What is used to determine if installations are a part of a suite only when the suite parent is not discovered on a device?

  • inference percent
  • product results
  • software model
  • model bundles

  Reveal Answer Answer: A Next Question

• Question 2

  

  What role must be granted in order to create new reports that could be viewed by other people?

  • Report Creator [Report_Creator]
  • Report Publisher [report_publisher]
  • ITIL [itil]
  • Global Report User [report_global]

  Reveal Answer Answer: D Next Question

• Question 3

  

  In defining a Custom License Metric, in the Reconciliation Order field, the‘metric rank priority’ number takes precedence.

  • Lower
  • Impact
  • Higher
  • WBS

  Reveal Answer Answer: A Next Question

• Question 4

  

  By default, which ServiceNow role can only view reconciliation results?

  • sam_reconcile_user
  • sam_user
  • sam_viewer
  • sam_cmdb_user
  • sam_manager

  Reveal Answer Answer: C Next Question

• Question 5

  

  What are the four tiers of software reconciliation results? (Choose four.)

  • Software License Metric
  • Software Product
  • Software Allocation
  • Software Entitlement
  • Software Publisher
  • Software Model

  Reveal Answer Answer: B,E,F Next Question

• Question 6

  

  The Software Asset Management Content Service is automatically enabled and cannot be opted out.

  • True
  • False

  Reveal Answer Answer: B Next Question

• Question 7

  

  You can view IBM, Microsoft, Oracle and VMware license metrics as part of ServiceNow standard baseline configuration features.

  • True
  • False

  Reveal Answer Answer: B Next Question

• Question 8

  

  For products monitored by System Center Configuration Manager (SCCM), what usage data point(s) are imported for reclamation analysis?

  • Number of Times Used
  • Average Use Time
  • Last Used and Total Usage Time
  • Last Used Only

  Reveal Answer Answer: A Next Question

• Question 9

  

  Maintenance entitlements can be associated with what types of entitlements (for non-Microsoft publishers)? (Choose three.)

  • Upgrade
  • Perpetual
  • Perpetual + Subscription
  • Perpetual + Maintenance
  • Subscription

  Reveal Answer Answer: A,D,E Next Question

• Question 10

  

  Within the ‘Run Reconciliation’ process, how can the reconciliation be grouped?

  • Country, Department, Corporation, Location, Account
  • Country, Department, Company, Region, Cost Center
  • Country, Business Unit, Corporation, Location, Account
  • Country, Business Unit, Company, Region, Cost Center

  Reveal Answer Answer: A Next Question

Page: 1 / 29
Total Questions: 141

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