ServiceNow CIS-HAM practice materials Questions Answers

Exam Code:
CIS-HAM
Exam Name:
Certified Implementation Specialist – Hardware Asset Management Exam
Last Update:
Jun 01,2026

60 Questions Answers Verified by Experts!


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ServiceNow CIS-HAM Questions for Certified Implementation Specialist Certification Exam 2026

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Page: 1 / 12
Total Questions: 60

Questions & Answers PDF

• Question 1

  

  What is the name of the scheduled job that generates expense lines based on rate cards?

  • Process Daily Costs
  • Process FM Costs
  • Process Daily Allocations
  • Process Expense Allocations

  Reveal Answer Answer: C Next Question

• Question 2

  

  You may adjust a contract when it is in which of the following states? (Choose two.)

  • Active
  • Extended
  • Canceled
  • Expired
  • Renewed

  Reveal Answer Answer: C, D Next Question

• Question 3

  

  When disposing of an IT asset through a vendor, what documentation should be attached to the retired asset's record as proof of adherence to environmental, regulatory, and legal requirements?

  • Certificate of discharge
  • Certificate of decommission
  • Certificate of destruction
  • Certificate of disposal
  • Certificate of retirement

  Reveal Answer Answer: A Next Question

• Question 4

  

  Which values does the 'Asset tracking strategy' field provide to affect individual models? (Choose three.)

  • Create consumable asset
  • Don't create assets
  • Merge CI
  • Leave to category
  • Create assets

  Reveal Answer Answer: B, D, E Next Question

• Question 5

  

  During hardware model normalization, a hardware asset is set to a normalization status of, 'Partially Normalized'. What is the most likely cause?

  • The model name is missing from the hardware model record.
  • The model number is missing from the hardware model record.
  • The model product is missing from the hardware model record.
  • The model manufacturer is missing from the hardware model record.

  Reveal Answer Answer: C Next Question

• Question 6

  

  What are baseline asset states? (Choose three.)

  • In Stock
  • Consumed
  • Retired
  • Duplicate
  • Exported

  Reveal Answer Answer: A, D, E Next Question

• Question 7

  

  Which features are part of the ServiceNow Mobile App? (Choose two.)

  • Provides end users visibility to their assigned hardware
  • Enables reclamation of mobile devices
  • Provides users visibility to their disposed consumables
  • Enables end users to log incidents for their assigned assets

  Reveal Answer Answer: C, D Next Question

• Question 8

  

  What do certification filters define?

  • The percentage of tasks required for the certification to be considered complete
  • When the certification is performed
  • The assets to be certified
  • What fields are displayed for certification

  Reveal Answer Answer: D Next Question

• Question 9

  

  What feature does the Hardware Asset Management (HAM) application use to fully normalize hardware models?

  • Transform mappings
  • Mapping assist
  • Normalization transformation
  • Normalization mappings
  • Transform normalization

  Reveal Answer Answer: C Next Question

• Question 10

  

  Which of these tables are installed with Hardware Model Normalization? (Choose three.)

  • Device Type
  • Hardware Manufacturer
  • Hardware Normalize Key
  • Hardware Model Library
  • Device Name

  Reveal Answer Answer: B, C, D Next Question

Page: 1 / 12
Total Questions: 60

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