Exin CDFOM practice materials Questions Answers

Exam Code:
CDFOM
Exam Name:
Certified Data Center Facilities Operations Manager Exam
Last Update:
Jun 01,2026

60 Questions Answers Verified by Experts!


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Exin CDFOM Questions for EPI Data Center Management Certification Exam 2026

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Page: 1 / 12
Total Questions: 60

Questions & Answers PDF

• Question 1

  

  Maintenance needs to be outsourced; management demands a contract option with the lowest risk possible.Which is the best option to choose?

  • Basic/standard/non-comprehensive
  • Time and Material
  • Comprehensive
  • Exclusive

  Reveal Answer Answer: C Next Question

• Question 2

  

  Maintenance works need to be outsourced to a vendor. During the service requirement gap analysis, the data center manager concludes it is best to ofload internal resources.In which category has the gap been identified?

  • Financial
  • Organizational
  • Technical
  • Practical

  Reveal Answer Answer: B Next Question

• Question 3

  

  Which types of maintenance service offerings are commonly offered by vendors?

  • Silver, Gold, Platinum
  • Basic, Premium, Premium +
  • Basic, Normal, Comprehensive
  • Time & Material, Basic, Comprehensive

  Reveal Answer Answer: D Next Question

• Question 4

  

  The organization is preparing for business continuity.Due to the current economic situation, management wants to spend as little money as possible on an alternative facility.Which option should you propose?

  • Co-location
  • Company owned
  • Government owned
  • DR provider

  Reveal Answer Answer: D Next Question

• Question 5

  

  What is defined by the Recovery Time Objective (RTO)?The time within which the impacts of not resuming activities would become unacceptable to the organizationThe minimum level of service required to be operational againThe maximum age of the data to be restored in case of a disasterThe prioritized timeframes for resuming disrupted activities at a specified minimum acceptable capacity

  Reveal Answer Answer: D Next Question

• Question 6

  

  What is the outcome of a risk evaluation process?

  • The decision whether risk treatment needs to take place
  • The report advising the board of management to accept all identified risks
  • The list of all identified risks
  • The required budget treating the data center risk

  Reveal Answer Answer: A Next Question

• Question 7

  

  The process of restoring normal service operation as quickly as possible and therefore minimizing the adverse impact on service levels committed to by the organization to its customers, is covered by?

  • Change management
  • Capacity management
  • Incident management
  • Equipment life cycle management

  Reveal Answer Answer: C Next Question

• Question 8

  

  Customers complain about support response times being too slow. After a check with the vendor about the agreed SLAs, it is concluded that no violation occurred.What is the likely cause of the customers complaining?

  • There is not enough operations staff to respond to customer complaints
  • The Underpinning Contract with the vendor is not aligned with the customer Service Level Agreement
  • Customers involved receive standard support only and should upgrade to a premium support level
  • Service Level Agreement reporting is unclear

  Reveal Answer Answer: B Next Question

• Question 9

  

  The data center organization conducted a customer satisfaction survey and concluded that a very low number of customers participated.What is the most likely cause?

  • The survey did not have enough questions
  • The survey was not sent on behalf of the data center manager
  • The survey had too many questions
  • The survey was sent by postal mail instead of e-mail

  Reveal Answer Answer: C Next Question

• Question 10

  

  In and around the data center, who is responsible for safety?

  • The safety manager
  • The facilities manager
  • All staff
  • The managing director

  Reveal Answer Answer: C Next Question

Page: 1 / 12
Total Questions: 60

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