Salesforce B2B-Solution-Architect practice materials Questions Answers

Exam Code:
B2B-Solution-Architect
Exam Name:
Salesforce Certified B2B Solution Architect Exam
Last Update:
Jun 01,2026

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Page: 1 / 23
Total Questions: 112

Questions & Answers PDF

• Question 1

  

  A shipping and logistics company uses Sales Cloud, Service Cloud, and Marketing Cloud. It relies on Salesforce standard reports for its current KPIs. However, the company wants to see report trends and complex analytics. It also wants the reports to be visible to salesforce users as well as non-Salesforce users. Which recommendation should a solution Architect make to meet the company's needs?

  • Sales Cloud Einstein
  • Reporting snapshots
  • CRM Analytics
  • Standard Dashboards

  Reveal Answer Answer: C Next Question

• Question 2

  

  Mask Makers LLC has a traditional sales channel that uses an existing CPQ implementation to process orders. Customers frequently reorder previous purchases quickly and split the order into several deliveries for different locations. Additionally, these customers are given special pricing through Price Books m CPQ based on annual spending and other parameters. The customer currently makes their purchase by sending an email or calling their appointed sales representative, and then waits to receive a quote. Mask Makers LLC wants to move away from this very manual and time-consuming process. The company wants to provide its customers with a personalized experience that is simplified and streamlined with existing special pricing visible and the option to self-serve- Mask Makers LLC would also like to deliver this within a short timeframe, as business must continue to grow. Which design approach should a Solution Architect recommend to meet these requirements within the timeframe while adhering to best practices.

  • Implement B2B Commerce and use the CPQ B26 Commerce Connector to integrate to CPQ. Set 826 Commerce as the Product and Pricing master.
  • Implement 626 Commerce and use the CPQ 626 Commerce Connector to integrate to CPQ. Keep CPQ as the Product and Pricing master.
  • Implement B26 Commerce and use the CPQ 626 Commerce Connector to integrate to CPQ. Allow bidirectional updates to Products and Pricing.
  • Implement B2B Commerce and build a custom integration to CPQ. Keep CPQ as the Product and Pricing master.

  Reveal Answer Answer: B Next Question

• Question 3

  

  Universal Containers (UC) u selling containers globally via distributors and is experiencing significant double-digit growth year-over-year. UC uses a centralized ERP system that holds the financial information of the distributors. The ERP system is siloed but offers connectivity via APIs. The account managers need to reference the financial information stored in the ERP while approving an order of a distributor inside Salesforce. The financial information of a distributor may change ad-hoc during the day in the ERP system and account managers need the latest data in front of them. What should a Solution Architect recommend while designing an integrated, scalable solution to meet UC's needs?

  • Use Change Data Capture to update the changes on the financial information inside Salesforce m near-real time.
  • Use the scheduled data loader to extract the financial information every night from the ERP and save it inside Salesforce.
  • Retrieve the financial information on-demand from the ERP via API and display the information as read-only using a lightning component.
  • Schedule a MuleSoft batch job to retrieve financial information from the ERP every night and store it inside Salesforce for quick access.

  Reveal Answer Answer: C Next Question

• Question 4

  

  The Northern Trail Outfitters (NTO) sales department currently uses Sales Cloud for its Sales team. The management team decided that the Sales team needs to start creating quotes based on the input from the finance department. NTO would like to implement quotes, contracted pricing, and invoicing for its customers. Invoicing will be done based on an agreed billing cycle. The finance department would like to see a report on the invoices sent and track the details of the payments received. NTO also has a need for partners to be able to self-service their pipeline and quoting through a portal. NTO's internal team decided to use Revenue Cloud and Experience Cloud as its solution. What should a Solution Architect recommend as NTO begins its implementation?

  • Advise the client to start with Experience Cloud.
  • Select an AppExchange product focused on contract lifecycle management.
  • Develop an architectural plan to incorporate Revenue Cloud and Experience Cloud.
  • Advise the client that Revenue Cloud is the starting point.

  Reveal Answer Answer: C Next Question

• Question 5

  

  A Solution Architect has been hired to help design and implement a quoting solution for AC Computers on Salesforce to support omni-channel selling. During discovery with the client, the Solution Architect learns AC Computers currently uses spreadsheets to manage its pricing and product catalog, which includes thousands of SKUs with a variety of attributes that determine pricing. The current quoting process is long and tedious because it requires a sales representative to find individual products and manually input that information into Salesforce. The Sales team complains that they are spending too much time searching for the right product and Product Management is spending too much time trying to manage SKUs. AC Computers wants to move away from manual quoting processes and toward simplifying its product catalog. Which recommendation should the Solution Architect make given the business requirements?

  • Work alongside client stakeholders to perform a SKU optimisation; implement Salesforce CPQ product catalog and guided selling.
  • Work alongside client stakeholders to perform a SKU optimisation; implement Salesforce Order Management and special pricing.
  • Create Products and Price Books in Salesforce for the current product catalog to streamline future pricing and product catalog management; implement Salesforce CPQ product catalog and guided selling.
  • Create Products and Price Books m Salesforce for the current product catalog to streamline future pricing and product catalog management; implement Salesforce Order Management and special pricing.

  Reveal Answer Answer: C Next Question

• Question 6

  

  During a go-live planning session, the business sponsor expressed some concerns related to achieving high adoption of the solution. Which two recommendations should a Solution Architect provide that can achieve higher adoption rates for a Salesforce multi-cloud implementation? Choose 2 answers

  • Create recurring office hours for end users to call in to speak directly with the Solution Architect.
  • Create a feedback loop to give end users the ability to share ideas on how to improve the solution and report bugs.
  • Suggest that the executive team tie performance metrics to Salesforce usage.
  • Suggest continuous training methods such as Trailhead, in-app guidance, or embedded videos so end users feel supported using the solution.

  Reveal Answer Answer: A,C Next Question

• Question 7

  

  Universal Export has implemented multiple Salesforce products and has made it clear that it wants to maximize its investment and avoid buying any new products. For the company's next release, its business requirements seem to be a close fit for a product that Salesforce has. out it wants to develop a custom extension that replicates the functionality of that Salesforce module. Which two actions should a Solution Architect take? Choose 2 answers

  • Begin requirements gathering for integrations and data migration
  • Advise the customer to use the out-of-the-box approach to avoid unnecessary technical debt.
  • Consult with the IT department to review the extension requirements.
  • Evaluate the business benefit of the requested functionality to see if it justifies investment in the Salesforce product.

  Reveal Answer Answer: B,D Next Question

• Question 8

  

  Universal Containers is at the start of a digital transformation program. Members of the executive leadership team have provided a list of internal and external stakeholders who are dedicated to formulating the vision and desired business outcomes in a 2-day workshop. The executive leadership team has made the request to understand what the customer experience will look like out of this workshop. What should a Solution Architect do to help formulate the high-level business vision and desired business outcomes?

  • Facilitate a workshop with the executive leadership team, applying the journey mapping process to create a vision and align customer journey to business objectives.
  • Facilitate a strategy session with the executive leadership team to better understand their individual business units' priorities to achieve the business objectives.
  • Ask to follow the Customer Service team for a day to gain a better understanding of how they work and identify their pain points to formulate this vision.
  • Facilitate a business process mapping workshop with the executive leadership team to better understand the potential process improvements.

  Reveal Answer Answer: D Next Question

• Question 9

  

  Universal Containers (UC) has acquired four companies and is looking to manage revenue across all mergers' territories seamlessly. UC wants to drive major business decision and selling strategies based on an efficient, complete, real-time view of team forecasts across territories from Salesforce. A sales user can be part of multiple territories and is usually working on multiple opportunities at a time. Which technical consideration should a Solution Architect make when designing collaborative forecasting?

  • Archiving a territory model does not impact forecasts, quotas, and adjustments for all territories in the model.
  • If the sales user has many territories assigned to them, it can impact the performance of the forecast.
  • Important details should be tracked at the opportunity line level.
  • Forecast category names can be customized by submitting a Salesforce Support case.

  Reveal Answer Answer: B Next Question

• Question 10

  

  Northern Trail Health has clients that have more than 10,000 employees. The company's Customer Service team handles requests from its client's employees directly and tracks various rebate programs per employee. Private information should not be shared with the Sales team and they should only see contacts that are relevant to the sales process. Assuming that Sales and Service teams share certain contacts, in which two ways should a Solution Architect ensure optimal performance? Choose 2 answers

  • Use profiles and/or permission sets to give View All access to Customer Service on the Contact object.
  • Set the Contact object to Public Read Only so that the sharing rules do not bog down performance for sharing.
  • Assign all contacts to Sales team members to ensure sharing is streamlined and hide private fields from them.
  • For each Account, assign Sales Contacts to the Sales team and all the rest to a Customer Service representative assigned to the Account.

  Reveal Answer Answer: C,D Next Question

Page: 1 / 23
Total Questions: 112

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